Salt Lake City Schools

A Case Study For Salt Lake City School District

Industry/Market

Educational

Languages Translated

100+

Years Working Together

6 Challenge accepted!

Salt Lake City School District (SLCSD) is the oldest public school district in Utah and serves more than 23,000 students. As a refuge city, the Salt Lake community welcomes families from across the globe. With a greater number of ethnic minority students than Caucasian, SLCSD is a minority-majority district with more than 100 languages spoken by its students and families.

Business Challenge

Over the past 20 years, the cultural makeup of the SLCSD has changed tremendously. As the number of international families and students has grown, so has the number of languages spoken. Up until a few years ago, the district had to utilize numerous individual interpreters to communicate with its diverse population.

The Scope

In an effort to streamline workflow and create cost efficiencies, the SLCSD Board of Education made the decision in 2017 to significantly pare down its translation partners. After a rocky start with another agency, Translator Coordinator Bob Muench made the decision to give LinguaLinx a try. A few trial projects later, he was sold.

"The translation product is absolutely wonderful. I don't find errors, and I don't find untranslated text," said Muench. "Having the documents in so many languages that we need is a wonderful assist—a wonderful help—to all of the families and school district personnel."

Receiving translated documents back in their native file formats is an aspect of the process that Muench finds particularly helpful. "With those languages that don't use a standard font, such as Burmese, LinguaLinx will send me both the native document, as well as a PDF, to ensure it's formatted properly."

While Muench also appreciates the immediacy and efficiency of the company's project management software, Plunet, it's the team's positive attitude and commitment that gets top marks. "LinguaLinx has shown me that they're willing to do anything that needs to be done to make the account work. I feel comfortable asking them to go the extra mile."

"They recognize the effort of a good job."

Final grade: A+

Finding ways to solve problems is really what’s impressed me about LinguaLinx. Having the documents in so many languages that we need is a wonderful assist—a wonderful help—to all of the families and school district personnel. They’ve met every challenge that I’ve come up with.

Bob SLC School District

LinguaLinx Staff Tell Their Own Stories

Alan Clifford

Process Optimization Manager

Bringing over 12 years of experience in the localization industry, primarily within the technology sector, Alan arrives at LinguaLinx with a wealth of expertise. He is eager to contribute meaningfully to the company's goals while also nurturing his personal growth journey. Ideas such as implementing new systems, streamlining processes, making improvements, and facilitating work for both internal resources and clients are areas he looks forward to working on. Outside of work, Alan finds joy in sports like football, running, and kayaking.

Andres Ravello

Head of Localization

Andres is a seasoned localization manager with over a decade of experience. With a background as a software developer, he brings a unique perspective to his role, constantly seeking ways to optimize processes, accelerate timelines, and deliver exceptional results. Prior to joining LinguaLinx in 2020 as Head of Localization, Andres held various key positions at leading Localization Service Providers, including Test Lead, Project Manager, Program Manager, and Program Director. In these roles, he successfully managed Fortune 100 accounts and programs, overseeing international teams of over 100 individuals and thousands of suppliers. Andres takes pride in his ability to drive change management solutions, streamline processes, and implement cutting-edge technology for automation. He fosters an environment where every team member feels motivated and engaged. Beyond work, Andres finds joy in spending quality time with his family, immersing himself in books, engaging in soccer matches, and pushing his limits with weightlifting.